cpao.nic.in Web Responsive Pensioner’s Service portal provides a one-stop solution for pensioners: FM launches the Web Responsive Pensioner’s Service portal to provide better services to the pensioners; highlights the importance of data analytics in assessing the quality of Government expenditure and revenue.
CPAO is administering the Scheme for Payment of Pensions to Central GOvernment. Pensioners may e-mail their specific problem related to processing of their pension papers at CPAO to the mail id firstname.lastname@example.org. Quoting their PPO Number
The Union Minister for Finance & Corporate Affairs Shri Arun Jaitley commended the new initiatives undertaken by the Office of the Controller General of Accounts (CGA) to serve the pensioners better through the newly launched Web Responsive Pensioner’s Service portal among others. The Finance Minister Shri Arun Jaitley was addressing the gathering after inaugurating the new office premises of the Office of the CGA in the national capital here today.
The Finance Minister lauded the role of CGA in handling the growing volume of Government revenue and expenditure through IT initiatives like the PFMS (Public Financial management System) and NTRP (Non Tax Receipt Portal). He also highlighted the importance of data analytics in assessing the quality of Government expenditure and revenue.
Further Shri Jaitley appreciated the role of PFMS in ensuring that the funds reach the intended beneficiaries and are essentially used for the purpose they were intended for. The function was co-presided by the Minister of State for Expenditure, Shri Arjun Ram Meghwal and was attended among others the by several Secretaries of different Ministries/Departments and other senior functionaries of the Government of India.
On the occasion, the Finance Minister Shri Arun Jaitley launched a new Digital India initiative taken up by the O/o the Controller General of Accounts, namely, a Web Responsive Pensioner’s Service. This portal developed by the Central Pension Accounting Office (CPAO) provides a one-stop solution for pensioners to access information relating to status of pension cases, and pension payments processed by Central Ministries/Departments and Banks. This service will also help in speedy redressal of pensioner’s grievances.
Later, a Memorandum of Understanding (MOU) was also signed between the O/o Controller General of Accounts (CGA) and the Institute of Internal Auditors (IIA), India aimed at strengthening the Internal Audit function in line Ministries and Departments of the Government of India. The new building is designed and constructed by the Central Public Works Department (CPWD) and conforms to new norms of a Green building and for energy conservation. A grid integrated solar panel system is also planned to be installed for harnessing solar energy.